Frequently Asked Questions

Answers to questions about orders, delivery times, liability, and returns.

1. 1

   how to choose the right product for muscle recovery

   Choose a product based on your daily physical strain. Pure magnesium malate is sufficient for light exercise, while for those engaged in heavy manual labor, we recommend a combination containing amino acids and zinc.

2. 2

   what ingredients are the capsules made from

   Our capsules are plant-based cellulose. The contents consist solely of pure minerals and amino acids with no synthetic anti-caking agents.

3. 3

   how to use the product for the best results

   Take the product in the evening with water after a meal. Regular daily use best supports normal muscle rest and bodily fluid balance.

4. 4

   how can I pay for my order in the online store

   We offer two clear payment methods without card payments. You can pay for your order by direct bank transfer through your bank or in cash upon pickup and delivery.

5. 5

   is delivery available to an apartment building without an elevator

   Yes, parcel shipments via postal services and delivery partners are delivered to the agreed pickup point or right to your front door. We aim to process orders placed before 13:00 on the same business day.

6. 6

   what to do if I want to return a product

   You have a 30-day right of return from receiving the product. The returned product must be unopened, in its original packaging, and with the seal intact. The customer is responsible for return postage costs unless the product is defective.