The seller
Tyven Oy, Isolinnankatu 24, 28100 Pori, Suomi, Y-tunnus: 55655447. Email: [email protected], phone: +358 621 926 433.
The goods
Tyven offers dietary supplements and topical treatments formulated to support normal body stamina and ease the feeling of muscle strain after exercise or physical work. The product details state the ingredients, quantity, and form. Images are indicative, and the delivered jar or pouch may differ in appearance from the pictured packaging.
Ordering and contract
An order is formed when you confirm the purchase at checkout. You will receive a confirmation message to your email. The contract enters into force once the products have been dispatched. If a product is out of stock or details cannot be verified, the order is cancelled and the paid amount is refunded.
Prices and payment
All prices are displayed in EUR and include applicable VAT. Shipping costs are detailed at checkout before payment. Supported payment methods: Bank transfer. We correct clear pricing errors before dispatch, in which case you can accept the adjusted price or cancel the purchase.
Delivery
Details on shipping methods, costs, and timeframes can be found in the Shipping and Payment section. Responsibility transfers to the recipient upon delivery.
Product images and colours
Images display products from our range. Screen settings and lighting may slightly alter shades. A minor difference in color is not considered a defect and does not entitle you to a refund. Formulations and package sizes are listed in each product's details.
Transfer of risk
We are responsible for the shipment until handover. Responsibility passes to you once the package is delivered. Note any damage on the carrier's delivery receipt and notify us within 48 hours.
Returns and warranty
Products carry a 30-day return right from delivery according to the instructions in the Returns section. Products are covered by statutory liability for manufacturing and material defects under the Finnish Consumer Protection Act, provided the product has been stored according to the instructions provided.
- Product batches customized or personalized according to customer specifications
- Perishable goods or products with a short shelf life
- Opened dietary supplements, capsules, or creams with a broken protective seal, for health and hygiene reasons
- Goods that, due to their nature, have been inseparably mixed with other substances after delivery
- Digital guides or sealed recordings where the seal has been opened after receipt
Liability
Tyven Oy is liable for damages only to the extent permitted by mandatory law, and the company's total liability is limited to a maximum of the actual total order value including VAT or 100 euros. These terms do not limit statutory liability under applicable law.
Age and use
The customer must be at least 18 years old. Follow the instructions on the packaging. Supplements do not replace advice given by a physician.
Governing law and disputes
These terms and orders are governed by Finnish law, and any disputes will be handled in the Helsinki District Court or the Consumer Disputes Board. Disputes are primarily settled through negotiation. Otherwise, the matter will be handled in the court of the seller's domicile, respecting the consumer's statutory rights.
Questions about this policy
Write to [email protected] or call +358 621 926 433 (Mon-Thu 08:15 - 16:45, Fri 08:15 - 15:15, Sat 10:30 - 14:00). We respond within one business day.
- Merchant
- Tyven Oy
- Registered address
- Isolinnankatu 24, 28100 Pori, Suomi
- [email protected]
- Phone
- +358 621 926 433
- Working hours
- Mon-Thu 08:15 - 16:45, Fri 08:15 - 15:15, Sat 10:30 - 14:00
- Registration
- Y-tunnus: 55655447